Terms of Service

Last Updated: May 23, 2025

Welcome to Alon Digital. These Terms of Service (“Terms”) govern your use of our website, alondigitalagency.com, and any services we offer, including AI chatbot setup, website development, and social media management.

By using our site or services, you agree to these Terms. If you do not agree, please do not use our services.

1. Services & Use

You may use our website and services only if you’re at least 18 years old and agree to comply with these Terms and applicable laws. Misuse of our platform may result in termination of access.

2. Subscriptions & Payments

Some services (like ongoing chatbot support or content posting) may be offered via monthly or annual subscriptions. You’ll be billed automatically unless you cancel before your renewal date.

You must provide accurate billing details and ensure your payment method is valid. We may use secure third-party providers (e.g., Stripe) to process payments.

3. Free Trial (If Offered)

We may offer a free trial at our discretion. If billing information is required, you won’t be charged until the trial ends. You can cancel any time before that.

4. Refund Policy

Except when required by law, all paid services and subscriptions are non-refundable.

5. Account Responsibilities

If you create an account with us, you’re responsible for keeping your login details secure. You’re also responsible for all activity under your account.

6. Content Rights

You retain ownership of any content you submit (e.g., branding details, chatbot inputs, or website copy), but you give us permission to use it as needed to deliver your service.

You must not upload any content that:

  • Infringes someone else’s rights

  • Contains harmful or unlawful material

7. Prohibited Use

You agree not to:

  • Use our services for anything illegal

  • Try to access or disrupt systems you’re not authorized to

  • Misrepresent yourself or impersonate someone else

  • Upload or distribute malicious software or spam

8. Intellectual Property

All site content and materials we create (excluding user-provided content) belong to Alon Digital. You may not copy, reproduce, or use them without permission.

9. Third-Party Links & Tools

We may include links or tools from third-party sites (e.g., payment processors, analytics tools). We are not responsible for their content or policies.

10. Warranty Disclaimer

All services are provided “as is” and “as available.” We do not guarantee that our services will be uninterrupted or error-free.

11. Limitation of Liability

To the fullest extent allowed by law, Alon Digital will not be liable for indirect, incidental, or consequential damages. If we are found liable, our total liability will be limited to the amount you paid us.

12. Termination

We may suspend or terminate your access at any time if you violate these Terms or for any other reason. You may also cancel your account at any time.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, USA. Any legal action must be brought in Delaware.

14. Changes to Terms

We may update these Terms at any time. Changes will be posted here with a new “Last Updated” date. Continued use of our services means you accept the changes.

15. Contact Us

If you have questions about these Terms, contact us at:

📧 Email: [email protected]

📞 Phone: (+63) 966 833 8787

🕒 Hours: 8:00 AM - 11:00 AM & 9:00 PM - 11:00 PM, Monday - Friday (ET)